FAQ
Ответы на наиболее частые вопросы
О АМК-МЕТАЛЛ
Вы работаете по всей территории РФ и СНГ ?
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Как давно вы работаете на рынке? Насколько крупная у вас компания?
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Почему мы должны выбрать вас, а не другую компанию? На рынке выбор очень велик.
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Работа с заводами
Выдаете ли вы сертификаты на продукцию заводов?
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Существует ли возможность дополнить заказ с завода перед отгрузкой?
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Может ли завод обеспечить наш товар необходимыми сервисными наклейка при отправке грузов?
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Заказ продукции
Как узнать цену на металлопрокат?
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Что делать, если нужной позиции нет в каталоге на сайте?
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Можно ли заказать металлопрокат, которого нет в наличии на данный момент?
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Вы можете помочь приобрести редкую марку стали или металлопрокат редкого сортамента?
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Возможно ли приобретение металла физическими лицами?
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Какая минимальная партия для заказа?
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Как мне заказать металлопрокат?
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Почему на аналогичный товар цена разная?
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Оплата продукции
Какие виды оплаты за металлопродукцию вы допускаете?
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Предоставляете ли вы отсрочку платежа?
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Существует ли у вас система скидок?
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Отгрузка продукции
Какие требования к заказчикам у вас по документообороту?
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Как должна быть оформлена доверенность на получение металлопроката?
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Каковы средние сроки поставки продукции?
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Входит ли в стоимость заказа цена разгрузки товара?
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Зависит ли стоимость доставки от веса и количества наименований?
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Условия работы
Как вы работаете? Этапы сотрудничества.
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Я отослал заявку, как узнать, когда я получу заказ?
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Какие есть дополнительные услуги?
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Работаете ли Вы со странами СНГ?
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Документация
Возможен ли электронный документооборот?
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Какой документацией сопровождается груз?
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Какие документы необходимы при покупке металлопроката?
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Как можно получить Ваш экземпляр договора и уставные документы?
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Гарантия качества
Какие гарантии на продукцию вы даете?
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Вы принимаете обратно бракованный металлопрокат?
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Каковы условия возврата продукции?
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